Reviews:
Date of visit:Feb, 2011
Your rating: Poor
Comments:
Absolutely deplorable. Flies, young and old, everywhere. This is the most
disgusting, inhumane place I have ever been in my entire life. The pungent
smell of fecal matter, urine, and mold overwhelmed me and my family when
we entered the store one morning to purchase a fish. Every single animal
cage was unkempt- bottom of snake cages covered in old vomit pellets, rat
cages dotted with more fecal matter than bedding, lizard tanks with windows
smeared with fecal matter, dead and decaying frogs rotting in old water,
no one is caring for these animals!!! Each tank I looked into had no fresh
water. None. What was in the bowls was more fecal matter and rotting items.
I am astounded that this place is still in business. The worst and most
heart wrenching thing I witnessed was the rat and small animal containers
(clear plastic tubs, really, with lids) that lined the wall behind the register.
One container that held rats contained one that was contorted in an odd
position and obviously dead for some time because it was rotting with flies!
The other rats in this same container were walking over it to get to the
water supply. I wanted to cry. This place needs to be shut down and soon.
We were not really able to see many of the fish in their tanks because the
many of the tank windows were covered with thick layers of algae. We saw
dead and dried fish and other aquatic life on the floor and in between the
tanks. There are no covers to the tanks which allow for animals to jump
out. One of the most disturbing tanks was I saw carried a number of fish.
However, wrapped around the bottom part of the filter that hangs in the
tank and sucks water up from the tank were easily 15 or more dead, decaying
fish. They looked like they were growing fur or something- obviously they
had been there for a long time. We went to visit the gigantic friendly turtle
who roams the pet store (and who was a treat to see when I was little),
resting in his spot that was covered with urine and feces. His toes and
feet were caked with layers of fecal matter and underneath his resting spot
were places where he urinated and it had dried over and over. It was as
if no one cared to clean this beautiful creature or his resting spot in
a very long time. Please help me shut this place down and save these animals
from any further abuse.
********************
Date of visit:April 2007
Your rating: Excellent
Comments:
Everytime I have gone in this store I have had nothing but a positive experience.
The people are great and very helpful. Lots of variety in terms of the animals
they stock. The best part about the store is a giant tortoise roams the
isles!
********************
I had heard a lot about this store from my parents. They had visited it about
15 years ago.However, after visiting it in May, 2003, I was very disappointed.
First of all, the store smelled so bad I had to cover my mouth at different
times. The large room that the kittens were kept - they had no blankets or
nothing to sleep on - their food looked like it was about 3 days old, and
their water dish was almost empty. The fish department was just as bad if
not worse. There were dead saltwater fish laying on the floor, crushed coral
everywhere on the floor. The back of the tanks were completely open and the
smell was almost too disgusting to list. If it were up to me, this store would
be shut down. I wish the original owners were back - I am assuming however
that it was taken over by different owners. By the way my parents talked,
there is no way the current owners owned this pet store years ago.
